Refund policy

Damages and issues 

Please inspect your order upon receiving and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Please allow us the time to take care of this error before posting negative reviews on social media platforms.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food), custom products (such as handmade or personalized items), and personal care goods (such as beauty products). Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We do not offer refunds for any products sold on Salty Mama Clothing Co. website as most items are handmade to order or are exclusively sent through vendors. We take pride in carefully selecting our items and stand behind our quality and inspections. We will offer Store Credit for unopened, undamaged items sent back within 14 days of receiving.